Several services in one contract, three systems
One client wants cleaning + security + reception. Three different software packages, three timesheets, three invoices. Operational hassle, and the client gets confusing reporting.
Facility management
Mory for Total facility management (TFM).
Early access — expected Q4 2026
Multi-service contracts (cleaning + security + catering), multi-site and consolidated invoicing.
Sound familiar?
What facility management organisations run into every day
Multi-site makes reporting chaotic
A client has 12 branches, each with its own cleaning round and possible security deployment. How do you report that consolidated? Excel pivots until your eyes water.
SLA per service category not measurable
The client contract says: "cleaning within X hours of a report, security response within Y minutes". How do you prove it? Excel rosters measure no SLA, only presence.
CAO compliance
One employee, multiple CAOs at once – booked correctly
Cleaning, security and catering side by side — each shift under the right CAO with the right allowances and pension fund. Mory handles the orchestration.
Example shift
Schiphol Plaza – R. Kaya
Tue 26 May · multi-service day
Hourly rate
multi-CAO
Cleaning 06–10
4h · CAO-S · €13,95/h
€55,80
Security 22–06
8h night · CAO-B · €14,68/h +50%
€176,16
Holiday allowance
8% · calculated separately per CAO
+€18,56
Gross total
€250,52
Multi-CAO per employee
Recognised automatically per shift
Multi-pension fund
BPF-S + BPF-B in parallel · correct contribution
Consolidated invoice
Per service per location · client sees everything
Pay scales all CAOs
Updated centrally · all services
One CAO changes? The others stay correct.
Mory isolates each CAO stream — a change in CAO Schoonmaak does not affect CAO Beveiliging or Horeca. Multi-service stays watertight.
What's different with Mory for facility management?
Multi-service in one contract
One client, one contract, multiple service categories: cleaning + security + catering + reception. Mory runs the right CAO rules and qualification requirements per service, but delivers one consolidated report and invoice.
Multi-site with consolidated reporting
A client with 12 branches, each with its own team and service mix? Mory manages this as a hierarchical client structure. Per-site reporting, plus a consolidated dashboard at parent-company level.
SLA tracking per service category
Per service you define SLA parameters (response time, frequency, quality checks). Mory automatically measures performance per month per client and delivers an SLA report — indispensable at contract renewal.
Client portal with a consolidated overview
The client logs in and sees one dashboard with all services across all their locations: who's there now, which reports are open, SLA performance per service category. No more separate reports.
Illustrative estimate
What does Mory deliver?
The figures below are illustrative — based on an average organisation, not a specific client. Your savings depend on team size, service mix and current way of working.
| Activity | Manual | With Mory | Saved |
|---|---|---|---|
| Managing a multi-service contract (3 systems → 1) | 12 hrs/week | 2 hrs/week | 10 hrs/week |
| Multi-site consolidated reporting | 8 hrs/month | Automatic | 8 hrs/month |
| Preparing SLA reports per client | 6 hrs/month | 15 min (auto-export) | ~5.75 hrs/month |
| Hour admin across several CAOs | 8 hrs/month | Automatic | 8 hrs/month |
| Client communication and escalations | 5 hrs/week | 1 hr/week | 4 hrs/week |
| Total estimated saving | ± 95 hrs/month | ||
Managing a multi-service contract (3 systems → 1)
- Manual
- 12 hrs/week
- With Mory
- 2 hrs/week
- Saved
- 10 hrs/week
Multi-site consolidated reporting
- Manual
- 8 hrs/month
- With Mory
- Automatic
- Saved
- 8 hrs/month
Preparing SLA reports per client
- Manual
- 6 hrs/month
- With Mory
- 15 min (auto-export)
- Saved
- ~5.75 hrs/month
Hour admin across several CAOs
- Manual
- 8 hrs/month
- With Mory
- Automatic
- Saved
- 8 hrs/month
Client communication and escalations
- Manual
- 5 hrs/week
- With Mory
- 1 hr/week
- Saved
- 4 hrs/week
Total estimated saving
± 95 hrs/month
At an average hourly rate that illustratively comes to ± € 3.800/month in time won back.
- CAO
- Per sub-service (CAO Schoonmaak, CAO Beveiliging, CAO Contractcatering)
Mory treats sector-specific CAO rules as configuration, not code: allowances, pension fund and hour norms are set per sector — so the calculation stays correct and auditable.
Frequently asked questions about Mory for facility management
When will Mory for facility management be available?
Q4 2026. Facility / TFM comes after the individual service modules (security Q2, landscaping Q3, catering Q4) because it combines them. On the waitlist you get 30% off and influence over which combinations get priority.
Does Mory work with several CAOs side by side?
Yes. In a TFM organisation each employee has a CAO assignment per service: a cleaning employee falls under CAO Schoonmaak, a guard under CAO Particuliere Beveiliging, etc. Mory applies the right rules per service, even when one employee does several services.
How exactly does multi-site work?
You define a client hierarchy: parent company → branches → optionally departments. At each level you record service contracts. Reporting can be generated at any level (one branch, a region, or consolidated at parent-company level).
Can I define separate SLAs per service category?
Yes. Per contract per service category you define SLA parameters: response time after a report (in minutes or hours), frequency of rounds/checks, quality-check requirements. Mory measures performance and flags breaches.
What does the invoice look like for a multi-service client?
You can choose: one consolidated invoice (total per month), or itemised per service category (cleaning X, security Y, catering Z), or even per location. The PDF template is configurable so you keep your own house style.
The modules you'll use most
Add your name to the waitlist
Mory for facility management is in early access — expected Q4 2026. Sign up and help decide which modules get built first.